Telecommunications
Fair Trade Certification for Telecommunications focuses on network infrastructure, customer service, and technological advancements. Criteria include robust network infrastructure, quality customer service, and innovation in telecommunications services.
DOCUMENT REVIEW
Robust and reliable telecommunication network.
Coverage and connectivity metrics.
Quality of customer service and support.
Handling of customer complaints and issues.
Investment in new technologies and network upgrades.
Innovation in telecommunications services.
ON-SITE EVALUATION
Inspection of network infrastructure.
Evaluation of customer service practices.
Assessment of technological advancements.
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